Support information

Crisis & Support Information

Knowing where to find support is vital. If you feel you are in crisis and at immediate risk, please contact emergency services or take yourself to A&E if possible. If you feel you are struggling and at risk of crisis, please contact your GP. If you are under the Crisis Team and have been given a contact for them, please use it.

If you need support to get you through a time of crisis, or need support to help avoid the situation escalating towards crisis, please make full use of the services below. We will review this list at regular intervals to try to ensure the information is always current and reliable. (Should you be aware of any updates, please do not hesitate to contact us to share the information).

Samaritans
Call 116 123 (24/7)

CALM
Call 0800 58 58 58 (5pm-Midnight 365 days)

Papyrus (under 35s)
Hopeline247
Call 0800 068 4141(24/7)
Text 88247
Email pat@papyrus-org.uk

The Mix (11-25)
Text ‘THEMIX’ to 85258

SHOUT
Text SHOUT to 85258 (24/7)

No Panic
Call 0300 7729844 (10am-10pm)

AWP 24/7 Adult & child crisis support
Call 0800 953 9599

SANE
Call 0300 304 7000 (4.00 - 10.00)
Textcare also available
https://www.sane.org.uk/how-we-help/emotional-support/textcare


Crisis & Support Numbers

Frank
Call 0300 1236600 (24/7)
Text 82111
Email also available
https://www.talktofrank.com/contact

National Domestic Abuse Helpline
Call 0808 2000 247 (24/7)
Online Chat and BSL support also available
https://www.nationaldahelpline.org.uk/chat-to-us-online/

Mind Support line
Call 0300 103 1234 (9am – 6pm Mon-Fri)
Info line
0300 123 3393
Mind Legal Line - 0300 466 6463 (9-6 Mon-Fri
Benefits line - 0300 222 5782 (9-5 Mon-Fri)
Webchat also available

Childline
Call 0800 1111 (24/7)
Webchat also available

Cruse Bereavement
Call 0808 808 1677
(9.30am-5pm Mon, Wed-Fri 1pm-8pm Tue)

NAPAC (survivors of childhood abuse)
Call 0808 801 0331 (10am - 9pm Mondays to Thursdays, 10am - 6pm on Fridays)

The Bridge (rape and sexual assault) (24/7)
Call 0117 342 6999

SARSAS (Somerset &Avon Rape & Sexual Abuse Support)
Helpline 0808 801 0456 available: Mondays & Fridays- 11am – 2pm
Tuesdays, Wednesdays & Thursdays: 6pm – 8pm
Live chat-https://www.sarsas.org.uk/live-chat/ (Mon 11am-2pm, Tue & Thu 12 – 2pm & 6-8pm
Wed 6-8pm)
Email – 



We Are With You, North Somerset (previously Addaction)
Call 01934 427940

Next Link North Somerset (Domestic abuse)
Can offer general support and access to safe houses
0800 4700 280 (8.30-5.30 Monday to Friday and 9.30-1.00pm Saturday)

Sign up required before accessing support

Wellspring Counselling, Nailsea
01275 810879 (Mon 1.30-4.30pm, Tues-Thurs 9.30am-4.30 pm)

Vine Counselling, Congresbury (donation per session)
Call 01934 876377 

VitaMinds (free access to talking therapy) (previously Positive Step)
Call 0333 200 1893

Bluebell Care
Mental health and wellbeing support during and after pregnancy


Bridging the Gap Together
Support for parents/carers of children with complex needs
Call 07980 749757

North Somerset Wellbeing Service (Second Step)
Offers courses and sessions focussed on your wellbeing
Call 0333 023 3504

Safe Haven
(support by appointment only)
01934 313480 
refer.safehaven@nhs.net

A huge thank you to the Cameron Grant Memorial Trust for supporting us in making this project possible. The idea has received great feedback already. These packs are now ready to go!

More photos to follow. If you know of anyone who might appreciate a pack please get in touch

Email admin@weareaware.info if you would like to know more about this, or any of our other projects

Dental Mental Empathy

We have put together interventional packs based around the simple toothbrush. Many from our peer community raised the connection between struggles with mental health and struggles with dental hygiene. We want to use that as a way to connect and empathise with those going through difficult times. These will be packs with information and support numbers to reach out to those struggling. We hope that these can be a way for loved ones to connect when they don't know what to say or do.

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